Legal

Privacy Policy

Last Updated: September 22, 2026

Invalid Symbol Ltd. ("Invalid Symbol," "we," "us," or "our") respects your privacy and is committed to protecting personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit our website, communicate with us, subscribe to communications, participate in our communities or interact with our products, services and projects.

This Privacy Policy applies to information collected through our website and related online services operated by Invalid Symbol, unless a separate privacy notice applies.

1. Personal Information We Collect

"Personal information" generally means information about an identifiable individual.

Depending on how you interact with us, we may collect information such as:

• your name and contact information, including email address;
• information you provide when contacting us, submitting an inquiry, applying for an opportunity or otherwise communicating with us;
• information associated with participation in our projects, communities, events, surveys, playtests or other activities, where applicable;
• information you voluntarily provide through forms, applications or other website features;
• technical information associated with your use of our website, such as IP address, browser type, device information, operating system, approximate location and pages or content accessed; and
• information collected through cookies, analytics tools and similar technologies, as described below.

We do not seek to collect sensitive personal information unless it is reasonably necessary for a specific purpose and handled in accordance with applicable law.

2. How We Collect Personal Information

We may collect personal information:

• directly from you when you provide it to us;
• automatically when you use our website or online services; and
• from third-party service providers where reasonably necessary to provide, maintain or improve our services.

We limit the personal information we collect to information that is reasonably necessary for the purposes identified in this Privacy Policy or otherwise permitted or required by law.

3. How We Use Personal Information

We may use personal information to:

• respond to inquiries and communications;
• provide information, services or content you have requested;
• administer applications, submissions, registrations, surveys, playtests or other activities;
• operate, maintain, secure and improve our website and online services;
• understand how visitors use our website and improve its functionality and user experience;
• communicate with you about projects, products, services, events or other activities where you have requested or consented to such communications, or where otherwise permitted by law;
• administer and protect our business and systems;
• comply with legal, regulatory or contractual obligations; and
• fulfill other purposes that are identified when personal information is collected or otherwise permitted by applicable law.

We will not use personal information for a new purpose that is materially different from the purpose for which it was collected without obtaining consent where consent is required.

4. Consent

Where required by applicable law, we obtain your consent before collecting, using or disclosing your personal information.

Depending on the circumstances and the sensitivity of the information, consent may be express or implied as permitted by law. Where we ask for consent for an optional purpose, such as marketing communications, you may choose whether to provide it.

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services or respond to certain requests.

To withdraw consent or ask questions about how your information is being used, contact us using the information provided below.

5. Communications and Marketing

If you subscribe to our newsletter or otherwise provide express consent to receive marketing communications from us, we may use your contact information to send you updates about Invalid Symbol, our projects, products, services, events and related activities.

Commercial electronic messages will be sent in accordance with applicable law, including Canada's Anti-Spam Legislation (CASL).

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending transactional, administrative or other non-marketing communications where those communications are necessary or permitted.

6. Cookies, Analytics and Similar Technologies

Our website may use cookies, pixels, analytics tools and similar technologies to operate the website, remember preferences, understand website usage, maintain security and improve our services.

These technologies may collect information such as IP address, browser and device information, pages visited, referring websites and general usage information.

Where required by applicable law, we will provide appropriate notice and obtain consent for non-essential cookies or similar technologies.

You may also be able to control certain cookies through your browser or device settings. Disabling certain technologies may affect the functionality of portions of our website.

7. Third-Party Service Providers

We may use third-party service providers to operate our website and business. Depending on our activities, these providers may include hosting, website analytics, email communications, cloud storage, payment processing, customer-support, security and other technology providers.

These providers may have access to personal information only to the extent reasonably necessary to perform services on our behalf, subject to applicable contractual and legal requirements.

Some service providers may process or store information outside Canada. As a result, personal information may be subject to the laws of the jurisdiction in which the service provider or its facilities are located.

We take reasonable steps to select and manage service providers appropriately and to protect personal information transferred to third parties.

8. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information:

• to service providers acting on our behalf;
• where you have provided consent;
• where reasonably necessary to provide a service or fulfill a purpose identified at the time of collection;
• where required or permitted by law, regulation, court order or legal process;
• to protect our rights, property, systems or users; or
• in connection with a corporate transaction, such as a merger, financing, acquisition, reorganization or sale of all or part of our business, subject to applicable privacy requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to provide services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, or comply with legal, regulatory or contractual requirements.

When personal information is no longer required, we take reasonable steps to securely delete, destroy or anonymize it, subject to applicable legal or business requirements.

10. Security

We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the personal information we hold.

These safeguards are intended to protect personal information against loss, theft, unauthorized access, use, disclosure, copying, modification or destruction.

No method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

If a privacy breach occurs that triggers obligations under applicable law, we will respond and provide notifications as required.

11. Children's Privacy

Our website and services are not generally directed toward children.

We do not knowingly collect personal information from children where doing so would require parental or guardian consent unless that consent has been appropriately obtained or collection is otherwise permitted by law.

If you believe that a child has provided us with personal information in circumstances where it should not have been collected, please contact us.

12. Links to Other Websites and Services

Our website may contain links to websites, applications or services operated by third parties.

Those third parties have their own privacy practices and policies. Once you leave our website or interact with a third-party service, your use of that service is governed by the third party's applicable terms and privacy policy.

We are not responsible for the privacy practices or content of third-party websites or services.

13. Accessing and Correcting Your Personal Information

Subject to applicable law and reasonable exceptions, you may request access to personal information we hold about you and request that inaccurate or incomplete information be corrected.

We may need to verify your identity before processing an access or correction request.

To make a request, please contact our Privacy Compliance Officer using the information below.

14. Questions, Complaints and Privacy Requests

If you have questions about this Privacy Policy, wish to access or correct your personal information, wish to withdraw consent, or have a privacy-related complaint, please contact:

We will make reasonable efforts to investigate and respond to privacy inquiries and complaints in accordance with applicable law.

If you are not satisfied with our response, you may have the right to raise your concern with the Office of the Privacy Commissioner of Canada.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies or legal obligations.

When we make changes, we will update the "Effective date" at the beginning of this Privacy Policy. Where required by law, we will provide additional notice or obtain consent for material changes to our privacy practices.

We encourage you to review this Privacy Policy periodically.

Last updated: September 22, 2026

See also: Terms of Service